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©2019 by EM Administrative Services.

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EM Administrative Services

About Erycca Manninen

Stepping out of the corporate box

I'm Erycca Manninen, the Owner and Administrative Consultant of EM Administrative Services. I have a Bachelor of Science degree in Communications Studies from Northern Michigan University and over 11 years of experience providing administrative assistance to companies of all sizes and industries. I maintained certification in Relationship Skill Building from 2016 - 2018 with a focus on inclusion and culture change.

As the manager of a retail store, I handled day-to-day tasks while simultaneously hiring, training, and managing employees. Through that opportunity, I gained a true appreciation for the value of having well-defined systems and well-trained employees. Subsequent positions highlighted how a lack of clarity, consistency, and communication results in a less cohesive work environment.

 

On the surface, I am a Virtual Assistant working in the architecture industry, but what I really do is build strong foundations for women-owned architect/design firms to grow into the vision of their founders.

Services

How Can I Help?

As a result of working with me, my clients gain a business partner that not only listens to their concerns but has solutions to the problems and will jump in to help solve them.  You will feel confident because your goals are my goals too.

The reason I’m so passionate about this is that I have been unhappy at my jobs because things just weren’t being run smoothly. I know that efficient systems don’t just happen on their own, they need someone to craft them. I want to be that person for you because I know it doesn’t bring you joy. Your business is as unique as you, so I do not rely on forcing you into using a predetermined service package. Everything is tailored to fit your needs and customized to best serve your vision.

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Workflow Standardization

Maximize Efficiency

** Edit and standardize existing SOPs or training manuals
** Create SOPs or training manuals
** Standardize electronic filing system
** Organize virtual employee files
**Edit and standardize existing forms (internal or external)
** Create an employee handbook

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Virtual Communications

Personal Responses

** Process and respond to messages on Social Media accounts
** Respond to comments on Social Media accounts

** Sort, file, prioritize emails

** Delete and archive emails

** Respond to emails as appropriate

** Schedule meetings and events

** Reschedule meetings if needed

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Administrative Help

Daily Tasks Done Well

** Copyedit and proofread social media posts, emails, or marketing materials
** Connect accounts for integrations
** Setup social media, bookkeeping, or CRM accounts
** Accounts Reconciliation
** Virtual Administrative Training
** In-Person Administrative Training

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I have had the privilege of working with Erycca in multiple settings and all have been outstanding! She was an organized team member on projects with the ability to keep the group focused and successful with her attention to detail. As a supervisor, she was fantastic at building rapport with her coworkers and customers. I wouldn't hesitate to have her lead any project or task I needed and can trust it would be completed above and beyond expectations.

Andrea Schmoldt

HR Coordinator
Steve Brown Apartments